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Frequently Asked Questions

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How much do you charge for shipping?

We provide Express Shipping to over 200 countries around the world.

Will I be charged any shipping, customs or duties fees?

If the order amount is less than $39, a shipping fee of $5.95 is charged, and if the order amount exceeds $39, free shipping is available.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not available if free shipping applies. In this case, please contact us at [email protected]

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at [email protected]